PROGRAM OVERVIEW

Manager Sensitivity Training

73% of your employees are balancing work with caring for an aging parent, spouse, or loved one. Most will never ask for help — but you'll see it in their performance, attendance, and engagement. This training equips managers to recognize the signs, respond with empathy, and connect employees to support before they burn out or leave.
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Experience

Minutes  

Videos

Guides

Q&A Session

What Inside Program

MODULE 01

THE HIDDEN WORKFORCE CRISIS 30 Minutes

Understanding the Scope and Impact of Employee Caregiving

MODULE 02

SPOTTING THE WARNING SIGNS 40 Minutes

How to Identify Employees Who May Be Struggling with Caregiving

MODULE 03

HAVING THE CONVERSATION 40 Minutes 

How to Approach Employees with Empathy and Boundaries

MODULE 04

CONNECTING TO RESOURCES 60 Minutes

How to Guide Employees to Support — Plus Live Practice

Emma Soy

More than 35 years of dedicated service as a nurse, Emma founded Gentle Shepherd Care in 2019 with a vision to redefine elder care. Her journey began with a simple mission to help older adults age gracefully in place.
Patrick Jones - Course author

GENTLE CARE  NAVIGATOR

Caregiver Hotline (877) 898-0736
Charlotte, NC  •  Helping families navigate eldercare since 2019